Cooling-off
Online consumer subscriptions normally need a 14-day cancellation route. Immediate digital access should require explicit consent and acknowledgement if that right is affected.
Refunds
Clear cancellation before paid beta.
Paid checkout must explain renewal, cancellation, cooling-off, and refund rules before the user pays.
Cancellation
Users should be able to cancel through the Stripe customer portal or support route without unreasonable steps. The policy must say whether access ends immediately or at period end.
Refund scope
Refunds should cover duplicate billing, accidental charges, or material service failure. They should not cover market losses, investment decisions, or dissatisfaction with market outcomes.
Future subscription rules
The service should be designed for the DMCCA subscription regime: clear renewal terms, renewal reminders, and straightforward cancellation.
Paid launch blocker
The final refund and cancellation policy needs legal review and must match the exact Stripe checkout/customer portal flow before charging public users.
Reviewed 8 June 2026. Product policy summary only.